Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in.  

Recent FAQ

​Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...

Document Checklist

I am not at fault and the third party did not lodge a police report, how can I file a claim?

You will have to file an Own Damage claim initially against your own policy as you have not fulfilled the criteria of an ODN claim...

Where can I get my referral link?

You can get your referral link by registering your information at PrOrewards (poirewards.com). Once done, you can login to get your link through your clipboard, WhatsApp or Facebook.