Payment and ePayment
Frequently Asked Questions
Frequently Asked Questions
You can purchase our insurance policies online through our POI2U website or the POI2U mobile app...
Learn MoreConvenient and efficient, you can renew your motor insurance or receive an immediate quotation with just one phone call...
Learn MoreOur policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend...
Learn MoreYes, there is. You must be 16 and above for motorcycles and 18 and above for...
Learn MorePlease call our hotline at 1-800-88-2121 for any assistance...
Learn MoreYou will need to fill up a form by providing the number of your bank account and a copy of your...
Learn MoreYes, you can. This typically happens when you have sold your old vehicle and want to transfer your NCD to your new one...
Learn MoreUsually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...
Learn MoreIf you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...
Learn MoreIf any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor...
Learn MoreYou can renew your insurance up to 60 days before it expires, and...
Learn MoreYour insurance company will retain your premium for a short period and refund you the balance premium...
Learn MoreYour total premium depends on the plan you choose, your destination, and...
Learn MoreNo cancellations are allowed for the single trip policy...
Learn MoreYou can cancel your annual policy by giving us written notice...
Learn MoreYour total premium depends on your type of plan, the number of people covered, and...
Learn MoreThe yearly premium is RM127.20 per worker insured, inclusive of all other fees...
Learn MoreYour total premium depends on the number of workers insured. The premium per worker is RM72 as...
Learn MoreIt is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...
We strongly encourage you to register your bank account details to...
Learn MoreYou must indicate that you want to receive your payment through e-payment in your claims form or notify...
Learn MoreYour NRIC, passport, or other acceptable identification documents and bank account...
Learn MoreYes, you can. Submit the relevant form with the required supporting documents...
Learn MoreYou can assign any of your active saving or current accounts. They must be under your name and...
Learn MorePayment will be made into your bank account by your insurance company as soon as your claim is approved...
Learn MoreYes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...
Your bank account details and other related information will only be used for payments directly into you account...
Learn MoreIf funds cannot be credited into your bank account due to an error in the information you have provided...
Learn MoreIf you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting...
Learn MoreAll payment due to a policyholder will go to the administrators of their estate and...
Learn MoreNo, you don’t. However, you should update us if any changes have been made...
Learn MoreYes, you can. However, this is a private arrangement between yourself and your employer, and the insurance company...
Learn MoreYour claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details...
Learn MoreWe highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...
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